Privacy policy

Steve Pallas values the privacy of customers and website visitors.

This policy explains how personal information may be collected, used and handled when you visit this website, make an enquiry, book a consultation or purchase from Steve Pallas.

Information collected

The information collected may depend on how you use the website.

This may include:

  • your name
  • email address
  • phone number
  • enquiry details
  • order or purchase information
  • consultation request details
  • information you choose to provide through forms on the website

The website may also collect technical information provided by your browser, including:

  • date and time of visit
  • pages viewed
  • documents or content accessed
  • IP address
  • referring website
  • general website activity

How information is used

Steve Pallas may use your information to:

  • respond to enquiries
  • process orders and purchases
  • arrange consultations
  • provide jewellery services
  • improve website content and customer experience
  • maintain business records
  • contact you about products or services that may be relevant to your enquiry
  • comply with legal obligations

Website activity information may be used in an aggregated way to understand how visitors use the site and to improve the website experience.

Marketing communications

Steve Pallas may use your contact details to send relevant updates or marketing communications where permitted by law.

You can unsubscribe from marketing communications where an unsubscribe option is provided, or by contacting Steve Pallas directly.

Disclosure of information

Steve Pallas may disclose personal information where required by law, or where necessary to:

  • respond to legal processes
  • protect business rights, property or customers
  • investigate unlawful activity or misuse of the website
  • support business operations through trusted service providers

Information may also be transferred if all or part of the business is sold or transferred.

Security

Steve Pallas takes reasonable steps to protect personal information. However, no website, email or online transmission can be guaranteed to be completely secure.

Third-party websites

This website may contain links to third-party websites. Steve Pallas is not responsible for the privacy practices, content or security of those external websites.

Access and contact

For questions about this privacy policy or personal information held by Steve Pallas, please contact:

Steve Pallas
Email: info@stevepallas.com.au
Phone: (03) 9602 2153